Payment Policy
What payment options are available on our store?
We provide two safe and mainstream payment channels for all customers:
- PayPal serves as our primary secure payment gateway. It supports transactions made with MasterCard, VISA, American Express and Discover cards.
- Direct Credit Card Checkout.We also support independent credit card payments for Visa, MasterCard, American Express and Discover.
What currency will be deducted from my account?
Every transaction on our website is settled in US Dollars (USD). If your debit or credit card is denominated in a different currency, your bank will automatically convert the amount using its real-time exchange rate.
Are installment payment plans available?
We offer a 3-installment payment solution, which you can select directly on the checkout page when completing your purchase. 4-time split payments are not supported at present.
Can I edit or adjust my submitted order?
If you spot incorrect information in your order after receiving the confirmation email, please send a message to our customer support team right away.We can only make adjustments to orders that haven’t been dispatched yet. No changes can be made once your parcel has been shipped out.
I haven’t received my order confirmation email. What can I do?
The missing confirmation email may result from a mistyped email address during checkout, or the message may have been filtered into your spam or junk mailbox.You can log in to your member account to view all your order records directly. Alternatively, reach out to our support staff, and we will look up your order details for you.